topic My Pay as you go account has been closed!!! in Pay as you go

My Pay as you go account has been closed!!!

Luke_197 — Sat, 16 May 2026 14:31:42 GMT

Hi, I need Help URGENTLY!

My ee account has been closed.

My phone states I'm no longer registered with a network.

I can't contact ee to rectify the issue as my phone won't allow me to ring or text.

Please help???!!!!

Re: My Pay as you go account has been closed!!!

XRaySpeX — Sat, 16 May 2026 14:47:07 GMT

When did you previously make a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months period of grace to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.