I put £10 on my phone.......can't phone or receive calls........not even EE !

Wombatus23 — Tue, 05 May 2026 09:53:47 GMT

There is no way to send a msg on the website........even 150 says I have no credit.........A call on a land line goes into bing-bong music & "all operators are busy ". I've bought a Tesco sim.....

Re: I put £10 on my phone.......can't phone or receive calls........not even EE !

Alex_H — Tue, 05 May 2026 11:59:49 GMT

Hi @Wombatus23,

Welcome to the EE Community

Has the credit went towards purchasing a pack? If you text BALANCE to 150 does it report having any allowances? 07953 966 150 is the number to call us on from any other phone, is that what you are using as you should be able to get through on that number.

Alex

topic I put £10 on my phone.......can't phone or receive calls........not even EE ! in Pay as you go

I put £10 on my phone.......can't phone or receive calls........not even EE !

Re: I put £10 on my phone.......can't phone or receive calls........not even EE !