topic Re: Payments in Pay as you go

Payments

ashabb4 — Fri, 27 Mar 2026 12:07:21 GMT

i would like to change the date my bill is due because of a change in financial circumstances

Re: Payments

Chris_B — Fri, 27 Mar 2026 13:41:46 GMT

@ashabb4 You can do this via your online account or by calling customer support. If you’re already been billed then it can’t be changed until next month. If your having issues paying on time you need to call customer support about this

But are you a PAYG customer? Or a contract customer?

Re: Payments

Ali_A — Fri, 27 Mar 2026 14:26:54 GMT

Hi @ashabb4

Following @Chris_B great advice, you can visit Changing your EE Mobile bill date page which explains how to change your EE Mobile pay monthly billing date and what happens to your bill as a result.

If you feel you may have some difficulty paying your bill, have a look at Help if you have problems paying your bill for further help.

Ali

Re: Payments

XRaySpeX — Fri, 27 Mar 2026 17:01:11 GMT

You sure you are on PAYG? You don't have bills on PAYG.