topic Re: New PAYG Sim not working in Pay as you go

New PAYG Sim not working

DrBobF — Fri, 13 Mar 2026 13:44:52 GMT

Bought a new sim from a shop popped it into my phone and the mobile number was showing but could not get onto the app - tried to register but no passcodes. Went online and topped up with £5 just in case it never works but still nothing - app says to wait for a code but I never get one

Re: New PAYG Sim not working

XRaySpeX — Fri, 13 Mar 2026 13:59:21 GMT

@DrBobF : You don't need to register with the app or your online EE a/c just to use a PAYG SIM.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: New PAYG Sim not working

Northerner — Fri, 13 Mar 2026 18:19:10 GMT

Hi @DrBobF

Are you in the UK.

Thanks

Re: New PAYG Sim not working

DrBobF — Fri, 13 Mar 2026 18:57:30 GMT

Yes

Sent from a mobile phone - please let me know if you need more detailed
information

Re: New PAYG Sim not working

XRaySpeX — Fri, 13 Mar 2026 20:07:59 GMT

What I asked earlier!