topic Re: Sim blocked.Cant call from abroad.cant text etc lost credit. Need to recover urg in Pay as you go

Sim blocked.Cant call from abroad.cant text etc lost credit. Need to recover urg

P33d — Wed, 11 Mar 2026 01:09:05 GMT

Re: Sim blocked.Cant call from abroad.cant text etc lost credit. Need to recover urg

Northerner — Wed, 11 Mar 2026 05:17:35 GMT

Please read the following link regarding hibernation: https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-made-calls

As per the article depending on when you last used your mobile to make a chargeable call or text is dependant on if your number will still be available. You'll need to speak to EE CS directly.

Thanks

Re: Sim blocked.Cant call from abroad.cant text etc lost credit. Need to recover urg

bristolian — Wed, 11 Mar 2026 07:46:48 GMT

Have you been able to call from abroad on this trip previously?

The issue could either be PAYG hibernation, or lack of roaming ability.