topic 15£ for 75GB but only received 25GB in Pay as you go

15£ for 75GB but only received 25GB

sftl — Sat, 07 Mar 2026 14:32:11 GMT

As title said, I bought a 75GB special offer from a local store and I waited for my current plan to expire and then redeemed it and only received 25GB. I read online it might take some time to receive the extra gigabytes but it's been 6 days and nothing.

Re: 15£ for 75GB but only received 25GB

Northerner — Sat, 07 Mar 2026 14:46:57 GMT

Hi @sftl

It says on the back the promotion ended in October 2025. (9th April 2025 - 7th October 2025)

The sticker on the front I suspect is the SIM expiry date.

You have also posted the number, pin on an open forum.

Thanks

Re: 15£ for 75GB but only received 25GB

XRaySpeX — Sat, 07 Mar 2026 14:50:21 GMT

@sftl : What do you mean by "I waited for my current plan to expire"? If you bought a new SIM you won't have any current plan to expire. It will start with the plan with 75GB data as offered.

If you had a existing SIM with its current plan you can't expect that by buying a new SIM with a promotional offer that it would somehow magically transfer to your existing SIM.

Re: 15£ for 75GB but only received 25GB

sftl — Sat, 07 Mar 2026 16:02:10 GMT

I switched from SMARTY to EE for the better signal coverage so I had to wait 10ish days for my smarty plan to expire after which I put in my EE SIM into my phone and topped up and activated the plan.

Re: 15£ for 75GB but only received 25GB

sftl — Sat, 07 Mar 2026 16:05:07 GMT

I didn't notice the expiry date however I purchased the SIM in January/February

I didn't know if I should cover the pin or not. I hope it's not a big deal.

Re: 15£ for 75GB but only received 25GB

XRaySpeX — Sat, 07 Mar 2026 17:13:17 GMT

You won't need to! It's been disapproved.

Re: 15£ for 75GB but only received 25GB

Rach_H — Sun, 08 Mar 2026 08:32:21 GMT

Hi @sftl,

Welcome to the Community!

Given the expiry date on the SIM and the t&cs on the package it does seem like this offer is no longer available, as @XRaySpeX has advised. I'd recommend going back to wherever you bought this SIM and asking for a refund, as they should not be selling SIMs that are out of date.

Rach