topic Ee top up in Pay as you go

Ee top up

Keely261090 — Wed, 18 Feb 2026 10:16:27 GMT

I’ve been tried to sign in to my app for near a month now and it’s saying it’s down how long is it to fix it I can’t see how much min or data I got or less I text it

Re: Ee top up

Ali_A — Wed, 18 Feb 2026 12:11:09 GMT

Hi @Keely261090

We completely understand how important it is to be able to manage your account online, it's a bit concerning that you've been seeing an error message for such a long time. Please give our Customer Service team a call on 150 where a guide in the technical team will be able to check your online account is still set up correctly.

In the mean time, you can always top up any EE pay as you go SIM card online using our Fast Top-up page.

Ali

Re: Ee top up

XRaySpeX — Wed, 18 Feb 2026 16:55:45 GMT

@Keely261090 : Text AL to 150 to see the state of your allowances.