topic Re: Recharge Charged But Not Received - SIM Not Activated in Pay as you go

Recharge Charged But Not Received - SIM Not Activated

REHMATULLAH — Sat, 07 Feb 2026 23:20:31 GMT

I MAKE make a chargeable action like I RECHARGE IT AGAIN BUT TILL NOW I DID NOT RECIEVED MY RECHARGE ALSO MY SIM IS NOT ACTIVATED TILL NOW.

[Mod edit: Title added]

Re: Recharge Charged But Not Received - SIM Not Activated

Alex_H — Sat, 07 Feb 2026 08:43:23 GMT

Hi @REHMATULLAH,

Welcome to the EE Community

If your number has been hibernated due to a lack of usage you will need to give us a call to have the number restored from hibernation, our help page has full information on the hibernation process.

Alex

Re: Recharge Charged But Not Received - SIM Not Activated

XRaySpeX — Sat, 07 Feb 2026 09:23:53 GMT

@REHMATULLAH : If your number has been hibernated due to a lack of usage it is too late to top it up now,