https://community.ee.co.uk/t5/Pay-as-you-go/Trouble-with-purchasing-subscription-pack/m-p/1594737#M74177 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4925807">@chaunguyen06</a>&nbsp;: Have you tried again buying a pack after clearing it with you bank?</P><P>Try calling EE CS on the Freephone no.(Opt 2) in my sig.</P> Tue, 13 Jan 2026 00:09:42 GMT XRaySpeX 2026-01-13T00:09:42Z https://community.ee.co.uk/t5/Pay-as-you-go/Trouble-with-purchasing-subscription-pack/m-p/1594714#M74176 <P>I have a problem with purchasing the subscription pack. Kept on receiving this text message when I tried to purchase “<SPAN>Your payment for the £10 Plan from the Visa ending xxxx wasn't successful. Please contact your bank for more info. To try again, or to use another card go to ee.co.uk/myee”. Contacted my bank and they told me to reach out again to EE so they can request a fund withdrawal from my card. Does anyone have EE’s customer service contact number that’s not 150 so I can talk to an actual assistant?</SPAN></P> Mon, 12 Jan 2026 20:03:47 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Trouble-with-purchasing-subscription-pack/m-p/1594714#M74176 chaunguyen06 2026-01-12T20:03:47Z https://community.ee.co.uk/t5/Pay-as-you-go/Trouble-with-purchasing-subscription-pack/m-p/1594737#M74177 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4925807">@chaunguyen06</a>&nbsp;: Have you tried again buying a pack after clearing it with you bank?</P><P>Try calling EE CS on the Freephone no.(Opt 2) in my sig.</P> Tue, 13 Jan 2026 00:09:42 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Trouble-with-purchasing-subscription-pack/m-p/1594737#M74177 XRaySpeX 2026-01-13T00:09:42Z