topic Re: Top up in Pay as you go

Top up

Behro — Tue, 06 Jan 2026 16:14:35 GMT

I am in a place where I don't have connection to top up or use data or any outbound activity. Meanwhile I have recieved this message that If I don't top up within 20 days my number will get deactivated. Now, I aked a friend of mine to top me up but he bought a pin which I cannot use here. What can I do ?

Re: Top up

XRaySpeX — Tue, 06 Jan 2026 16:23:15 GMT

@Behro : Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Top up

Behro — Tue, 06 Jan 2026 16:42:21 GMT

Thanks. I did top up my data using my credit. Would that prevent my card from being decativated ?

Re: Top up

XRaySpeX — Tue, 06 Jan 2026 16:51:02 GMT

What do you mean? You top-up your credit with money. You don't top-up data. You buy data. Did you buy a data add-on with your credit?

Re: Top up

Behro — Tue, 06 Jan 2026 17:00:07 GMT

Yes. I bought a data add-on with my credit. However, I cannot use it.

Re: Top up

XRaySpeX — Tue, 06 Jan 2026 17:18:54 GMT

However that should keep you out of hibernation.

Did you move from contract to PAYG just before or when you went abroad?

Re: Top up

Behro — Tue, 06 Jan 2026 17:26:42 GMT

Do I still need to make a chargeable activity? Cause I don't expect to be here for another two weeks. And, I haven't moved to PAYG.

Re: Top up

XRaySpeX — Tue, 06 Jan 2026 17:39:36 GMT

Buying an add-on counts as a chargeable activity.

Re: Top up

Behro — Wed, 07 Jan 2026 10:09:48 GMT

Thanks. That was helpful.

Re: Top up

XRaySpeX — Wed, 07 Jan 2026 13:50:01 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.