topic Re: Need to keep my data till the start of jan 2026 in Pay as you go

Need to keep my data till the start of jan 2026

Tiggerbell53 — Mon, 22 Dec 2025 20:16:43 GMT

Hello

My pack runs on on the 29th December... and I need it to run out on the 1st of January. Instead can you do that for me . Is it possible to do that ... I will be topping up in January.. it's just that I need my phone for the 31st December to receive something very important as I do not have wifi and I dont have a bank account... my pack ends on the 29th December is there anyway I can keep it till the 1st jan 2026

Re: Need to keep my data till the start of jan 2026

bristolian — Mon, 22 Dec 2025 20:28:35 GMT

You've posted in the "contracts & billing" section of the forum, which suggests you have a pay-monthly account. All your bundle allowances are refreshed on your billing date.

If you've posted in the wrong section and you're asking about a PAYG add-on, then the same answer will apply as I suspect your pack has an expiry time.

Re: Need to keep my data till the start of jan 2026

Tiggerbell53 — Mon, 22 Dec 2025 20:30:32 GMT

Cant it be adjusted. I'm on pay and go .

Re: Need to keep my data till the start of jan 2026

Northerner — Mon, 22 Dec 2025 21:17:36 GMT

Hi @Tiggerbell53

If your pack expires it expires and you can buy another or top up.

Read here: https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/top-up-my-phone

Thanks

Re: Need to keep my data till the start of jan 2026

XRaySpeX — Mon, 22 Dec 2025 22:20:46 GMT

@Tiggerbell53 : You can't stop your pack expiring but you don't need to have an active pack to receive calls or texts. However if you did need to make calls or texts over a few days you could just top up with £5 to cover them.