topic Call History in Pay as you go

Call History

DogsDooDahs — Mon, 01 Dec 2025 11:25:57 GMT

I used to be able to access recent call history .... from my signed in account .......

Either the facility has been removed / changed ...because it is nbo longer straight forward / obviou

Is it my imgination or is the EE web site the poorest web site you'd ever wish to visit

Re: Call History

XRaySpeX — Mon, 01 Dec 2025 11:36:11 GMT

@DogsDooDahs : Are you paying £2.50 pm for Itemised Billing? That's the only way you can see an itemised list of all your calls & texts. Otherwise you only see the chargeable ones outside your allowances.

Re: Call History

DogsDooDahs — Mon, 01 Dec 2025 11:44:27 GMT

LO XRay

I have Pay as you Go account ... had it for years

And used to get a 30 days audit trail of my calls

I can no longer find this on my online account .....

Re: Call History

XRaySpeX — Mon, 01 Dec 2025 11:53:33 GMT

Ah, OK, @DogsDooDahs . Yes, "Your Usage" has gone missing! Discussed & reported in Where to see the break down of my usage

Re: Call History

Ritu_D — Tue, 02 Dec 2025 09:34:19 GMT

Hi @DogsDooDahs

Welcome to the community.

Thanks for bringing this to our attention, just to add to what XRaySpeX has mentioned, you could try Contacting Us to speak with one of our tech guides. They will be able to look into this further for you.

Thanks

Ritu