topic Re: PAC Code Pay as you go in Pay as you go

PAC Code Pay as you go

Swift92 — Thu, 30 Oct 2025 13:47:26 GMT

Please Can i get a PAC code the agent told me he cant provide me this because im a pay as you go customer but everywhere online says this is untrue

Re: PAC Code Pay as you go

Chris_B — Thu, 30 Oct 2025 14:01:20 GMT

@Swift92 Just text PAC to 65075

Re: PAC Code Pay as you go

Swift92 — Thu, 30 Oct 2025 14:01:54 GMT

I have it tells me it cant give it to me and to contact 150

Re: PAC Code Pay as you go

XRaySpeX — Thu, 30 Oct 2025 14:02:10 GMT

It is untrue! As you want to keep your number, text PAC to 65075. It will respond with your PAC. Give the PAC to new provider. This will have the effect of cancelling your EE SIM & plan.

Re: PAC Code Pay as you go

XRaySpeX — Thu, 30 Oct 2025 14:04:17 GMT

Do you have more than 1 no. on your EE a/c? If so, you need to call CS & demand your PAC. They cannot withhold it.

Re: PAC Code Pay as you go

Swift92 — Thu, 30 Oct 2025 14:08:50 GMT

Hi No just the one number with them

Re: PAC Code Pay as you go

XRaySpeX — Thu, 30 Oct 2025 14:13:33 GMT

Then the 65075 text should work by OFCOM rules. As it isn't still phone CS & demand your PAC.

Re: PAC Code Pay as you go

Debbie_G — Thu, 30 Oct 2025 18:07:15 GMT

Hi @Swift92.

Thanks for coming to the community.

You can request a PAC code over the phone with our team, and I'm sorry this wasn’t completed when you got in touch.
As @XRaySpeX mentioned, if texting 65075 doesn’t work, please get in touch. Our team will be able to help further.

Debbie

Re: PAC Code Pay as you go

Chris_B — Thu, 30 Oct 2025 20:46:45 GMT

@Swift92 The only time a PAC is refused is if you’re a contract customer and have an outstanding bill. Are you 100% sure you are a PAYG customer? what does your EE account say ?

Re: PAC Code Pay as you go

XRaySpeX — Thu, 30 Oct 2025 20:50:05 GMT

What does texting AL to 150 from your no. fully report verbatim (it is free)?