https://community.ee.co.uk/t5/Pay-as-you-go/Credit-not-activated/m-p/1572771#M73369 <P>I bought £10 of credit for my grandchild’s phone (their number is on my account) and although it is showing in the account, their credit doesn’t seem to be activated and they can’t make calls and have no data. How can I activate it? It is now showing as £9.80</P> Mon, 06 Oct 2025 21:59:44 GMT Gordon99 2025-10-06T21:59:44Z https://community.ee.co.uk/t5/Pay-as-you-go/Credit-not-activated/m-p/1572771#M73369 <P>I bought £10 of credit for my grandchild’s phone (their number is on my account) and although it is showing in the account, their credit doesn’t seem to be activated and they can’t make calls and have no data. How can I activate it? It is now showing as £9.80</P> Mon, 06 Oct 2025 21:59:44 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Credit-not-activated/m-p/1572771#M73369 Gordon99 2025-10-06T21:59:44Z https://community.ee.co.uk/t5/Pay-as-you-go/Credit-not-activated/m-p/1572779#M73370 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4871842">@Gordon99</a>&nbsp;:&nbsp;What does texting AL to 150 from their no. fully report verbatim (it is free)?</P><P>As their credit<SPAN>&nbsp;is now showing as £9.80 it is too little to buy a £10 pack. Top it up before buying the pack by texting PLAN10 to 150.</SPAN></P> Mon, 06 Oct 2025 22:43:26 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Credit-not-activated/m-p/1572779#M73370 XRaySpeX 2025-10-06T22:43:26Z