topic Re: Very Confused in Pay as you go

Very Confused

OSHYTOSHY — Sun, 05 Oct 2025 15:47:49 GMT

Just signed up for a PAYG number online and assumed after they took my payment I’d be able to immediately activate an eSIM on my phone and be given a new number. Nope. Just an email saying I’m get something in 1-2 business days. What will I get? I don’t want a piece of plastic, I want a new number now. What did I do wrong or not understand?

I don’t see a chat facility to talk to an agent either.

Re: Very Confused

bristolian — Sun, 05 Oct 2025 15:59:41 GMT

EE don't offer eSIM on PAYG

You can purchase a new PAYG SIM from most supermarkets.

Re: Very Confused

XRaySpeX — Sun, 05 Oct 2025 16:05:03 GMT

@OSHYTOSHY : You'll get a physical SIM with a new no.

Re: Very Confused

OSHYTOSHY — Sun, 05 Oct 2025 16:09:31 GMT

I didn't want a physical SIM, I wanted an eSIM. Thanks for the info.

Re: Very Confused

OSHYTOSHY — Sun, 05 Oct 2025 16:09:51 GMT

Okay, thank you for the info.