https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-refund/m-p/1568510#M73249 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4862007">@Sowon123</a>&nbsp;:&nbsp;PAYG credit is not generally refundable nor transferable, but it's worth calling CS to see if it can be done in your case.</P> Tue, 23 Sep 2025 15:10:56 GMT XRaySpeX 2025-09-23T15:10:56Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-refund/m-p/1568502#M73248 <P>Hello,</P><P>I have been using ee sim card while I was in UK, but after I came back from my home country to UK after summer vacation, my sim card was deactivated. I didn't knew that it was deactivated, while they already took my money for this month which was 30 pound. I also added a top up, about 13 pound as I thought the data was missing. Is there any way that I can get a refund since I have never used any data after the purchase?&nbsp;</P><P>Thank you&nbsp;</P> Tue, 23 Sep 2025 15:07:19 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-refund/m-p/1568502#M73248 Sowon123 2025-09-23T15:07:19Z https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-refund/m-p/1568510#M73249 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4862007">@Sowon123</a>&nbsp;:&nbsp;PAYG credit is not generally refundable nor transferable, but it's worth calling CS to see if it can be done in your case.</P> Tue, 23 Sep 2025 15:10:56 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Top-up-refund/m-p/1568510#M73249 XRaySpeX 2025-09-23T15:10:56Z