topic What Counts as Activity on an EE SIM? in Pay as you go

What Counts as Activity on an EE SIM?

Arbiter1 — Mon, 22 Sep 2025 09:36:43 GMT

I only use my EE SIM abroad for 2-step verification texts. It has never been used in the UK. It was deactivated, so I couldn’t receive any texts, but after a top-up it worked again.
I want to know two things

What counts as activity on an EE SIM? For instance would getting a text or call from another number be considred activity?
also how long can a SIM remain inactive before being deactivated?

Re: What Counts as Activity on an EE SIM?

Schockwave — Mon, 22 Sep 2025 11:15:50 GMT

Hello @Arbiter1 ,

Welcome to the community,

I would suggest you take a read here, this should give you all the answers;

https://community.ee.co.uk/t5/Pay-as-you-go/What-is-pay-as-you-go-and-flex-hibernation-and-how-do-I-stop-it/td-p/1198642

Re: What Counts as Activity on an EE SIM?

XRaySpeX — Mon, 22 Sep 2025 12:39:49 GMT

@Arbiter1 : EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months period of grace to call EE to reactivate it before it is lost completely.

You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

Receiving is not a chargeable action unless you pay for the incoming call.