topic Re: Darwin in Pay as you go

Darwin

Darwin4 — Thu, 28 Aug 2025 23:16:15 GMT

I am having problems logging into my EE and paying the phone I’m out of the country.

I need eSIM on my phone. It was deleted by accident

Thank you

Re: Darwin

Darwin4 — Thu, 28 Aug 2025 23:24:07 GMT

I would like to install a ESIM on my phone since the other one deleted by accident

Re: Darwin

XRaySpeX — Thu, 28 Aug 2025 23:29:29 GMT

eSIMs are not available on PAYG.

Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Darwin

Leanne_T — Fri, 29 Aug 2025 07:10:26 GMT

Hi @Darwin4

Thanks for coming to the community.

If you're trying to top up the account, please try the link @XRaySpeX has provided, for other ways to top up, please see our How to top up your EE pay as you go mobile page.

If the SIM card is no longer active you would need to order a replacement SIM by calling us on +44 (0)7953 966 150 from any phone, or visiting an EE Store with photo ID when you return to the UK.

Thanks 🙂

Leanne.