https://community.ee.co.uk/t5/Pay-as-you-go/Add-on-purchase-failing/m-p/1552577#M72783 <P>I have topped up my pay as you go SIM with £20. I am trying to purchase a data add on with my top up balance, but I get an error when I confirm the payment and then a text message from 150 saying "IMPORTANT: you need £20.00 credit to buy this add-on. Please top up" even though I have £20 credit on my account. What is going wrong?&nbsp;</P> Wed, 30 Jul 2025 20:12:28 GMT Johnmo85 2025-07-30T20:12:28Z https://community.ee.co.uk/t5/Pay-as-you-go/Add-on-purchase-failing/m-p/1552577#M72783 <P>I have topped up my pay as you go SIM with £20. I am trying to purchase a data add on with my top up balance, but I get an error when I confirm the payment and then a text message from 150 saying "IMPORTANT: you need £20.00 credit to buy this add-on. Please top up" even though I have £20 credit on my account. What is going wrong?&nbsp;</P> Wed, 30 Jul 2025 20:12:28 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Add-on-purchase-failing/m-p/1552577#M72783 Johnmo85 2025-07-30T20:12:28Z https://community.ee.co.uk/t5/Pay-as-you-go/Add-on-purchase-failing/m-p/1552581#M72784 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3333289">@Johnmo85</a>&nbsp;: How are you trying to buy it?</P><P>Have you tried texting ADD DATA to 150 &amp; buying it from there?</P> Wed, 30 Jul 2025 20:27:49 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Add-on-purchase-failing/m-p/1552581#M72784 XRaySpeX 2025-07-30T20:27:49Z