topic Top up in Pay as you go

Top up

lee_92 — Fri, 25 Jul 2025 07:59:44 GMT

I've top up my phone but my plan hasn't automatically renewed

Re: Top up

Northerner — Fri, 25 Jul 2025 08:13:12 GMT

Hi @lee_92

What does it say when you text BA to 150.

Have you tried restarting your device.

Thanks

Re: Top up

lee_92 — Fri, 25 Jul 2025 08:42:00 GMT

It says I have £10 credit

Re: Top up

lee_92 — Fri, 25 Jul 2025 09:09:39 GMT

I have restarted my phone

Re: Top up

Leanne_T — Fri, 25 Jul 2025 10:01:46 GMT

Hi @lee_92

Thanks for coming here.

Could you let us know the full reply you got when texting AL to 150? Which pack do you have?

Leanne.

Re: Top up

lee_92 — Fri, 25 Jul 2025 20:18:18 GMT

Your current balance as of today 15:58 is £10.08. Your last top up was £10.00 on 23/07/2025 at 22:56. For more info on your plans, add-ons or free boosts, go to the EE app or ee.co.uk

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices.

I pay £10 for 4g plus I have about 15g og free boosts

Re: Top up

XRaySpeX — Fri, 25 Jul 2025 23:00:55 GMT

You have no pack. Text PACK10 to 150 to buy your pack.