topic Re: Top up voucher in Pay as you go

Top up voucher

Amymason — Tue, 18 Feb 2025 15:56:54 GMT

Hi I have a top voucher and when I call or text 150 its says I dont have the credit to call or text it so how do I top up with a voucher?

Christopher_G — Tue, 18 Feb 2025 18:03:47 GMT

Welcome to the community.

To top up using a voucher, text 150  with VO,  then a space and then the 16-digit voucher number, for example, VO 1234567891234567.

Chris

andreeaarustei — Wed, 02 Jul 2025 13:02:50 GMT

Hi , if I had suspended my nr ,how I can pay the bill with a voucher, please help 🙏

Peter_W — Wed, 02 Jul 2025 15:09:49 GMT

Welcome to the Community 😊

If your account has been placed into hibernation due to inactivity, you'll need to give our customer care team a call to get the suspension removed.

Once you've gotten in touch they can lift this and then help you apply any credit.

Alternatively you can pop into one of our retail stores, and they can potentially take a look into your number here, too.

Peter

ashfaq913 — Mon, 25 Aug 2025 10:00:16 GMT

Please help me online top-up my ee uk sim in voucher

Lesley_W — Mon, 25 Aug 2025 14:24:53 GMT

Hi @ashfaq913

Welcome to our community.

You can see all of the ways to top-up here How to top up your EE pay as you go mobile

Let me know if you need help with anything.

Lesley

XRaySpeX — Tue, 26 Aug 2025 22:56:53 GMT

@ashfaq913 : Text 150  with VO,  then a space and then the 16-digit voucher number, for example, VO 1234567891234567.