topic Re: Subscription payment 10£ as you go in Pay as you go

Re: Subscription payment 10£ as you go

LivLivLuvLuv — Sat, 14 Jun 2025 22:01:58 GMT

Hi,
I'm in the same situation and just realized it today. I've been charged both the recurring card payment (£9) and the auto card payment pack (£9) for over three months (£18 per month). I have now cancelled the recurring payments as instructed, but I noticed that today's recurring payment is still pending in my Revolut account.

Is there any way to get a refund for at least one month?

Re: Re: Subscription payment 10£ as you go

XRaySpeX — Sat, 14 Jun 2025 22:05:48 GMT

@LivLivLuvLuv : PAYG credit is not generally refundable nor transferable, but it's worth calling CS to see if it can be done in your case.

Re: Re: Subscription payment 10£ as you go

LivLivLuvLuv — Sun, 15 Jun 2025 09:50:33 GMT

Thank you, I called them today and they refunded me three months of my recurring payment.

Re: Re: Subscription payment 10£ as you go

Leanne_T — Sun, 15 Jun 2025 10:24:24 GMT

Thanks for coming back to the community and letting us know this has been resolved for you @LivLivLuvLuv

Leanne 🙂

Re: Re: Subscription payment 10£ as you go

XRaySpeX — Sun, 15 Jun 2025 10:47:06 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.