https://community.ee.co.uk/t5/Pay-as-you-go/SIM-card/m-p/1538231#M72173 <P>I have paid for a 15 pound EE top up but now it is wanting to send me 15 pound EE top up with a SIM card how do I cancel?</P> Mon, 02 Jun 2025 20:18:31 GMT Slm20574 2025-06-02T20:18:31Z https://community.ee.co.uk/t5/Pay-as-you-go/SIM-card/m-p/1538231#M72173 <P>I have paid for a 15 pound EE top up but now it is wanting to send me 15 pound EE top up with a SIM card how do I cancel?</P> Mon, 02 Jun 2025 20:18:31 GMT https://community.ee.co.uk/t5/Pay-as-you-go/SIM-card/m-p/1538231#M72173 Slm20574 2025-06-02T20:18:31Z https://community.ee.co.uk/t5/Pay-as-you-go/SIM-card/m-p/1538236#M72174 <P>It seems you have ordered a new PAYG SIM from the EE Shop rather buying a pack for your existing SIM.</P> <P>If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.</P> Mon, 02 Jun 2025 20:45:35 GMT https://community.ee.co.uk/t5/Pay-as-you-go/SIM-card/m-p/1538236#M72174 XRaySpeX 2025-06-02T20:45:35Z