topic Re: Turn off under 18 filter on pay and go in Pay as you go

Turn off under 18 filter on pay and go

Sketch88 — Fri, 23 May 2025 19:12:32 GMT

Guys any ideas how to turn off under 18 filter on pay and go?

Cheers

Re: Turn off under 18 filter on pay and go

Northerner — Fri, 23 May 2025 19:15:21 GMT

Hi @Sketch88

Log into the EE app.

Read here: https://ee.co.uk/help/cyber-security/getting-started/switching-content-lock-on-or-off

Thanks

Re: Turn off under 18 filter on pay and go

XRaySpeX — Fri, 23 May 2025 19:17:20 GMT

@Sketch88 : On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.