topic Re: Pausing a connected data sim in Pay as you go

Pausing a connected data sim

SueT99 — Sun, 18 May 2025 19:18:56 GMT

I purchased a 12 month Connected Data SIM card some time ago and then continued to use it on a £5 a month payment basis. As Roaming is no longer free in the EU and I will be in Europe for a month, I would like to pause my renewal payment for next month as I will not be using the SIM. The help page suggested on the Connected SIM Dashboard there was a button to Cancel (Pause) Renewal but I cannot see such a button. Any ideas how (or indeed if) I can pause my renewal for 1 month?

Re: Pausing a connected data sim

XRaySpeX — Sun, 18 May 2025 19:22:25 GMT

@SueT99 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Pausing a connected data sim

SueT99 — Sun, 18 May 2025 19:27:12 GMT

Your current balance as of today 20:25 is £0.00. You have 100 texts and 9.9GB remaining until 23/05/2025 for your 30 day 10GB £5 recurring plan.. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

Re: Pausing a connected data sim

XRaySpeX — Sun, 18 May 2025 19:30:41 GMT

Text STOP PACK to 150. When you want to restart it you'll need to rebuy that pack so it may continue to recur.

Re: Pausing a connected data sim

SueT99 — Sun, 18 May 2025 19:49:13 GMT

Thanks for your help so far. My only concern is that if I stop my current plan and then have to rebuy it I won't get the same deal (10gb for £5 per month). I only use it for data and the latest packs only give 250mb for £5. I started with a Connected Data SIM which was £50 for 120GB that lasted 12 months. I'm not sure they exist anymore, although I haven't really researched this fully.

Re: Pausing a connected data sim

XRaySpeX — Sun, 18 May 2025 20:25:04 GMT

What does texting ALL PACKS to 150 say?

You can probably see similar 3, 6 & 12 months Connected Data SIMs on Amazon.

Re: Pausing a connected data sim

bristolian — Sun, 18 May 2025 20:54:12 GMT

@SueT99 wrote:

My only concern is that if I stop my current plan and then have to rebuy it I won't get the same deal

By stopping your current plan, you get the benefit of not incurring the costs you are trying to avoid.

The risk of your plan not being available when you want to resume, is the risk you run by doing so. There's a good chance of similar bundles being available when you come to resume - they could be less generous, they could be better value.

That is ultimately a choice you have to make.