topic Re: Data rollover in Pay as you go

Data rollover

aecollins — Sat, 03 Feb 2024 21:21:39 GMT

If I buy a different subscription pack and my current pack has data rollover will my data from my previous pack rollover?

Re: Data rollover

XRaySpeX — Sat, 03 Feb 2024 22:25:37 GMT

Yes, @aecollins , as long as you buy the new pack within a week & it costs £10 or more.

Re: Data rollover

Woo_Woo — Mon, 05 May 2025 12:25:00 GMT

My data doesn't roll over anymore. I subscibed with my credit card so it automatically rebews every month with £9 charge.

Re: Data rollover

Lesley_W — Mon, 05 May 2025 14:52:22 GMT

Hi @Woo_Woo

Thanks for coming to our community.

Was your data previously rolling over? Have you changed packs or made any other changes around the time this stopped?

Lesley

Re: Data rollover

Woo_Woo — Mon, 05 May 2025 18:57:56 GMT

Yes it was rolling over but I changed to auto top up every month and since then I haven't seen my data roll over

Re: Data rollover

Alex_H — Tue, 06 May 2025 14:07:58 GMT

@Woo_Woo What does texting ROLLOVER to 150 from your number report?

As long as your pack is bought within 7 days of the last one expiring, which if you are buying automatically it will be, then data should still be rolling over. Any free boost data does not rollover, only the base allowance from the pack.

Alex