topic Re: could you put the voucher on my sim please? in Pay as you go

could you put the voucher on my sim please?

Ewedgwood05z — Fri, 25 Apr 2025 16:16:50 GMT

Hi I do pay monthly but I thought I could do a voucher could you put the voucher on my sim please?

[Mod edit: add title & moved to new thread]

Re: could you put the voucher on my sim please?

Chris_B — Fri, 25 Apr 2025 16:19:51 GMT

@Ewedgwood05z You do this yourself from your device. Read the instructions that came with it.

It can not be done via this means of this forum because this isn’t customer support and no one here has access to your account,

Re: could you put the voucher on my sim please?

Linzi_H — Fri, 25 Apr 2025 16:20:53 GMT

Hi @Ewedgwood05z

Welcome to the Community.

If you're a Pay As You Go customer and have a voucher to add to your SIM, please see How to top up a pay as you go mobile help page on how to do this.

If you're a Pay Monthly customer, you're not able to add a top-up voucher to your SIM. If you need to pay a bill, please see Pay Your Mobile or Broadband Bill help page for different payment methods.

Linzi

Re: could you put the voucher on my sim please?

XRaySpeX — Sat, 26 Apr 2025 08:07:20 GMT

@Ewedgwood05z : Text VO {space} 16-digit voucher no. to 150.