topic Re: Contract ended now I want to swap to PAYG in Pay as you go

Contract ended now I want to swap to PAYG

Grooster — Tue, 08 Oct 2024 19:31:26 GMT

Hi,

My contract finished a couple of months ago and I’m still paying £60 ish a month just for the sim.

My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a sim with a contract just so that I’m not tied in if I want a new phone in the future.

The EE website won’t allow me to use the upgrade feature to change onto PAYG only to upgrade to a new phone contract or a sim contract.

Is there a way to do this online.

I can’t even get to see sim PAYG deals once I’ve logged in. It’s as though they really don’t want me to see them.

Thanks

Re: Contract ended now I want to swap to PAYG

XRaySpeX — Tue, 08 Oct 2024 23:38:16 GMT

Not online. You need to call CS & cancel your contract by giving 30 days notice & at the same time ask for it to be moved to PAYG. You keep your SIM & no. ; just the plan on it is changed to PAYG.

Re: Contract ended now I want to swap to PAYG

bristolian — Wed, 09 Oct 2024 07:16:16 GMT

@Grooster wrote:

My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a sim with a contract just so that I’m not tied in if I want a new phone in the future.

A SIM-only plan does not prevent you from doing this. If you change to a SM-only plan, you can still upgrade back to a phone-plan at any time.

The minimum contractual term ties you only to EE's network, not to the specific plan.

Re: Contract ended now I want to swap to PAYG

a11an5garcia — Sat, 26 Apr 2025 06:39:54 GMT

How many mins, text and data do you get by default when they migrate you to PAYG?

Re: Contract ended now I want to swap to PAYG

Katie_J — Sat, 26 Apr 2025 07:20:40 GMT

Hello @a11an5garcia.

Welcome to the community.

This will depend on what pack you purchase.

Katie