https://community.ee.co.uk/t5/Pay-as-you-go/Bought-new-sim/m-p/1521673#M71460 <P>Hello I need some urgent help. I bought new sim. I tried to contact customer service, restarted phone and tried everything it was 10 pounds sim but balance is 0 unable to call or text anyone. Watched many videos but don't know how should I fix this. I don't have any voucher or any 13 digit no. Please guide me</P> Tue, 01 Apr 2025 16:47:14 GMT Sandysania 2025-04-01T16:47:14Z https://community.ee.co.uk/t5/Pay-as-you-go/Bought-new-sim/m-p/1521673#M71460 <P>Hello I need some urgent help. I bought new sim. I tried to contact customer service, restarted phone and tried everything it was 10 pounds sim but balance is 0 unable to call or text anyone. Watched many videos but don't know how should I fix this. I don't have any voucher or any 13 digit no. Please guide me</P> Tue, 01 Apr 2025 16:47:14 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Bought-new-sim/m-p/1521673#M71460 Sandysania 2025-04-01T16:47:14Z https://community.ee.co.uk/t5/Pay-as-you-go/Bought-new-sim/m-p/1521782#M71461 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4742950">@Sandysania</a>&nbsp;:&nbsp;What does texting AL to 150 from your no. fully report verbatim (it is free)?</P> Tue, 01 Apr 2025 23:51:25 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Bought-new-sim/m-p/1521782#M71461 XRaySpeX 2025-04-01T23:51:25Z