https://community.ee.co.uk/t5/Pay-as-you-go/Cant-make-calls-or-swnd-message/m-p/1520736#M71414 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1510202">@Chazjed</a></SPAN>.</P> <P>Thanks for reaching out to us here on the Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>If you send us a text with AL to 150, can you please confirm what message comes back?</P> <P>If it confirms you have an active balance, it's worth trying a text with NOW to 150 which should allow a pack to kick in.</P> <P>Peter</P> Sat, 29 Mar 2025 13:14:21 GMT Peter_W 2025-03-29T13:14:21Z https://community.ee.co.uk/t5/Pay-as-you-go/Cant-make-calls-or-swnd-message/m-p/1520687#M71410 <P>Unable to top via 150 or send text . Just saying not enough credit to me make calls. I have topped up using my app and have credit&nbsp;</P> Sat, 29 Mar 2025 09:42:25 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Cant-make-calls-or-swnd-message/m-p/1520687#M71410 Chazjed 2025-03-29T09:42:25Z https://community.ee.co.uk/t5/Pay-as-you-go/Cant-make-calls-or-swnd-message/m-p/1520736#M71414 <P>Hey there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1510202">@Chazjed</a></SPAN>.</P> <P>Thanks for reaching out to us here on the Community <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>If you send us a text with AL to 150, can you please confirm what message comes back?</P> <P>If it confirms you have an active balance, it's worth trying a text with NOW to 150 which should allow a pack to kick in.</P> <P>Peter</P> Sat, 29 Mar 2025 13:14:21 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Cant-make-calls-or-swnd-message/m-p/1520736#M71414 Peter_W 2025-03-29T13:14:21Z