topic Re: Price cap in Pay as you go

Price cap

Mcookie — Sat, 22 Mar 2025 20:19:46 GMT

Why can’t I change my spend cap online? Have tried but keeps saying unavailable

Re: Price cap

Mcookie — Sat, 22 Mar 2025 20:16:16 GMT

Re: Price cap

Chris_B — Sat, 22 Mar 2025 20:27:43 GMT

@Mcookie there isn’t a spend cap on PAYG. A spend cap is to allow up to a a set amount on a contract so you can not go over it to be billed a high bill. It’s a set limit for contract customers. On PAYG you load up with credit and that’s your limit until it’s used up.

Re: Price cap

XRaySpeX — Sat, 22 Mar 2025 21:37:45 GMT

There are Charge to Mobile transaction limits of £40 / transaction or £240 pm & they can't be changed.