topic Re: -1024KB -label description - EE web dashboard - mobile packs in Pay as you go

-1024KB -label description - EE web dashboard - mobile packs

354- — Wed, 19 Mar 2025 13:03:13 GMT

Just noticed a label description for the £35.00 as -1024KB - via the EE web mobile pack subscription dashboard.

-1024KB-label description

Re: -1024KB -label description - EE web dashboard - mobile packs

XRaySpeX — Wed, 19 Mar 2025 13:26:40 GMT

@354- : I've got the same. It's a glitch. The £35 pack has unlimited data.

You can report it on that page. There's a "Was everything clear on this page?" below that list of packs.

Re: -1024KB -label description - EE web dashboard - mobile packs

354- — Wed, 19 Mar 2025 13:39:07 GMT

Have made use of the feedback radio button!

Re: -1024KB -label description - EE web dashboard - mobile packs

Peter_W — Wed, 19 Mar 2025 15:55:24 GMT

Hey @354- 😊

I'll feed this back internally too, but thanks again for flagging via the option on our site!
Peter

Re: -1024KB -label description - EE web dashboard - mobile packs

354- — Wed, 02 Apr 2025 16:33:13 GMT

@Peter_W - Thanks!

To add when you attempt to use the "back button" hyperlink, that's located at the bottom of pack purchase, the hyperlink generates a 404 not found, nginx! direct-pack-purchase-back-hyperlink

404 Not Found- nginx

Re: -1024KB -label description - EE web dashboard - mobile packs

Peter_W — Wed, 02 Apr 2025 17:26:24 GMT

Thanks for highlighting this as well, @354-.

I'm going to pop you over a private message so we can grab a few more details to feed back with this one.

Peter