Has anybody EE app shows the wrong data usage?

joyl — Wed, 12 Mar 2025 23:36:43 GMT

Hello, just checked my ee app and believed that the data usage shows should be incorrect. I am on PAYG plan.

Background info:

There's 9GB remaining till 13 Mar, which should be renewed by tomorrow.

However, I got charged today (12 Mar) at around 10:13PM, and the app shows I used around 300mb of data today, so there should be around 8.xxGB left, and the pack should be renewed by midnight instead.

Also, after my pack was renewed, it showed I had just 6.9GB left until 12 Apr, which every thing doesn't add up.

Please advise. Thanks!

Re: Has anybody EE app shows the wrong data usage?

XRaySpeX — Thu, 13 Mar 2025 06:54:30 GMT

@joyl : What does texting AL to 150 from your no. fully report verbatim (it is free)?

topic Re: Has anybody EE app shows the wrong data usage? in Pay as you go

Has anybody EE app shows the wrong data usage?

Re: Has anybody EE app shows the wrong data usage?