https://community.ee.co.uk/t5/Pay-as-you-go/Sim-not-recieving-calls/m-p/1513589#M71116 <P>Your symptoms are consistent with a PAYG line that's been hibernated.</P> <P>In the absence of chargeable usage or top-ups, PAYG lines are hibernated after 179 days. You then have a further 3months to contact EE-CS to reactivate the number and restore credit, before the line is totally disconnected after 273 days.</P> Wed, 05 Mar 2025 19:28:27 GMT bristolian 2025-03-05T19:28:27Z https://community.ee.co.uk/t5/Pay-as-you-go/Sim-not-recieving-calls/m-p/1513582#M71115 <BLOCKQUOTE><P>My sim has stopped receiving calls, when people call me it just says this number is not receiving calls. I have had this sim and number for years. I need to keep my number if I change sims</P></BLOCKQUOTE> Wed, 05 Mar 2025 19:17:18 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Sim-not-recieving-calls/m-p/1513582#M71115 Samnash777 2025-03-05T19:17:18Z https://community.ee.co.uk/t5/Pay-as-you-go/Sim-not-recieving-calls/m-p/1513589#M71116 <P>Your symptoms are consistent with a PAYG line that's been hibernated.</P> <P>In the absence of chargeable usage or top-ups, PAYG lines are hibernated after 179 days. You then have a further 3months to contact EE-CS to reactivate the number and restore credit, before the line is totally disconnected after 273 days.</P> Wed, 05 Mar 2025 19:28:27 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Sim-not-recieving-calls/m-p/1513589#M71116 bristolian 2025-03-05T19:28:27Z