topic Re: Cant set up monthly pay in Pay as you go

Cant set up monthly pay

LinasSt — Mon, 24 Feb 2025 08:05:18 GMT

Hello, I tried to set up a monthly subscription plan, but i keep on being send to the previous page asking me to add card details.

Re: Cant set up monthly pay

Christopher_G — Mon, 24 Feb 2025 10:05:28 GMT

Hi @LinasSt

Welcome to the community.

Is it a pay as you go subscription plan that you're trying to set up? Could you try doing it on another device or browser please? Let me know if the same thing happens.

Chris

Re: Cant set up monthly pay

XRaySpeX — Mon, 24 Feb 2025 10:47:56 GMT

@LinasSt : On the page where it asks for your card details there is a link on R, I think, for you to pay from your credit instead.

Re: Cant set up monthly pay

LinasSt — Wed, 26 Feb 2025 15:59:39 GMT

I think I found the problem, EE dont accept visa nor MasterCard cards from outside of UK.

Re: Cant set up monthly pay

Ali_A — Wed, 26 Feb 2025 18:30:09 GMT

@LinasSt

Thanks for updating us with this.

Do you have access to a UK based card that you can use?

Ali