topic Re: Cannot add on data, says payment issue in Pay as you go

Cannot add on data, says payment issue

Prits — Sat, 21 Dec 2024 14:46:20 GMT

Hi. I cannot add data pack or use my credit to purchase an add on. Gives me an error.
Could be that my sim was deactivated? I have around £13 pounds credit on it. I am abroad but cannot contact ee. I am trying to purchase data so i can use the sim when i arrive on Monday. Please help

Re: Cannot add on data, says payment issue

XRaySpeX — Sat, 21 Dec 2024 18:01:21 GMT

When did you previously use that PAYG for a chargeable action?

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

Re: Cannot add on data, says payment issue

Mcnaughton158 — Mon, 31 Mar 2025 16:40:50 GMT

I am nit abroad I'm in UK need data

Re: Cannot add on data, says payment issue

XRaySpeX — Mon, 31 Mar 2025 16:50:03 GMT

@Mcnaughton158 : Text ADD DATA to 150 & select one.