topic Re: parental controls in Pay as you go

parental controls

1lla1 — Wed, 30 Oct 2024 18:13:15 GMT

Can anyone help me how do i turn off parental controls, i look on other people asking and its just repeating the same stuff that doesnt work. I tried with my card wouldnt work I pay from my card I shouldnt have to verify if Im paying from my card **bleep** its so annoying cant an admin just turn it off I cant be doing with the headache

Re: parental controls

XRaySpeX — Wed, 30 Oct 2024 18:21:44 GMT

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

Re: parental controls

Dannyrobbo — Wed, 18 Dec 2024 22:56:52 GMT

Take off

Re: parental controls

Michael_D — Thu, 19 Dec 2024 10:07:38 GMT

Hi @Dannyrobbo

Welcome to the community.

If you have a pay as you go SIM, you'd need to follow the steps in the last post above from @XRaySpeX.

If it is a pay monthly contract, you can use any of the options on our How do I turn on parental controls on mobile plans page.

Michael