topic Re: Need help asap please in Pay as you go

Need help asap please

Castrotiana — Mon, 09 Dec 2024 09:48:10 GMT

Every time I try and use my credit to buy a data package I get an error. It doesn't let me buy data and I'm so frustrated because I've been in so many situations where I need data to contact people but have 0 ... I've attached a screenshot of the error message below ...

Re: Need help asap please

Northerner — Mon, 09 Dec 2024 12:06:47 GMT

Hi @Castrotiana

Try a different method:

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/top-up-my-phone

https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-add-ons-explained

Thanks

Re: Need help asap please

Castrotiana — Mon, 09 Dec 2024 12:19:24 GMT

Thank you!

Re: Need help asap please

XRaySpeX — Mon, 09 Dec 2024 14:10:30 GMT

@Castrotiana : Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.