https://community.ee.co.uk/t5/Pay-as-you-go/My-account-has-been-deactivated/m-p/1475584#M69761 <P>The post you'd added to was over 2years old, so yours has been moved to a new thread.</P> <P>In the absence of chargeable usage or top-ups, PAYG lines are hibernated after 179 days. You then have a further 3months to contact EE-CS to reactivate the number and restore credit, before the line is totally disconnected after 273 days.</P> Tue, 19 Nov 2024 16:54:25 GMT bristolian 2024-11-19T16:54:25Z https://community.ee.co.uk/t5/Pay-as-you-go/My-account-has-been-deactivated/m-p/1475575#M69760 <P>Hello, I have a similar issue. I haven't used my telephone number for quite some time because I was abroad. I want to keep my number and tried to top up but with no success. My account has been deactivated. Is there a way to keep my current mobile number? And to top-up?</P> <P>Thank you in advance&nbsp;</P> Tue, 19 Nov 2024 17:15:13 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-account-has-been-deactivated/m-p/1475575#M69760 yannispavlakis 2024-11-19T17:15:13Z https://community.ee.co.uk/t5/Pay-as-you-go/My-account-has-been-deactivated/m-p/1475584#M69761 <P>The post you'd added to was over 2years old, so yours has been moved to a new thread.</P> <P>In the absence of chargeable usage or top-ups, PAYG lines are hibernated after 179 days. You then have a further 3months to contact EE-CS to reactivate the number and restore credit, before the line is totally disconnected after 273 days.</P> Tue, 19 Nov 2024 16:54:25 GMT https://community.ee.co.uk/t5/Pay-as-you-go/My-account-has-been-deactivated/m-p/1475584#M69761 bristolian 2024-11-19T16:54:25Z