topic Re: Logging on at website in Pay as you go

Logging on at website

DCcrete — Mon, 18 Nov 2024 10:37:37 GMT

When logging on this morning I was advised that I need to have the mobile with me (I have ?2 connections left) for a security system, I think.

That will be fine but in the future I will not have the mobile with me when trying to top up or place an addon. So if you wish me to add a code sent to the mobile for the log on it will be difficult to impossible unless you can send to a different mobile number (mine in Greece). I add the credit here on Crete while my wife uses the mobile in the UK when she is over there looking after her father for quite long periods at a time.

Am I right in my assumption about logging in and if that is the case can I have any pin sent to my Greek mobile?

Re: Logging on at website

Linzi_H — Tue, 19 Nov 2024 10:47:33 GMT

Hi @DCcrete

Welcome to the community.

If you'd like to top up for your wife to use her services in the UK, have you tried the Fast Payment link to do this instead?

This way might be easier for you both.

Linzi 😊

Re: Logging on at website

DCcrete — Tue, 19 Nov 2024 11:29:31 GMT

Many, many thanks. That does seem to be the solution. I will test it out when I need to top up again.

Many t hanks for your help and advice

David

Re: Logging on at website

Linzi_H — Wed, 20 Nov 2024 08:08:37 GMT

Amazing, @DCcrete

Let us know how it goes!

Linzi