topic 10gb add on shows 500mb in the details? in Pay as you go

10gb add on shows 500mb in the details?

Bikerclaire — Mon, 11 Nov 2024 01:21:47 GMT

Hi,

I need another 10gb data to last a couple of days. Looking at add ons I see one for 10gb that last 30 days, however when I look at the details it states "pay as you go add-on, 500MB UK data, 3G and double speed 4G for 7 days"

Does it mean 500MB limit per day? Is it even possible to buy 10gb for unlimited use until it runs out please?

Re: 10gb add on shows 500mb in the details?

XRaySpeX — Mon, 11 Nov 2024 01:55:19 GMT

@Bikerclaire : It's a mistake in the wording. £13 does buy 10 GB data for 30 days. Check it out if you like by texting ADD DATA to 150.

Re: 10gb add on shows 500mb in the details?

Alex_H — Mon, 11 Nov 2024 10:57:37 GMT

Hi @Bikerclaire,

Welcome to the EE Community

It looks like the description on that one is incorrect, where is it you are seeing that in the app or website?

The 10GB 30 day add-on is exactly that, 10GB that will last 30 days from purchase or until the 10GB is used, no daily limit or anything like that.

Alex