not used my line over 4 months need help re activating it

Chanaj2001 — Sun, 10 Nov 2024 14:55:57 GMT

hi how do i reactivate my line as i have not used it foe over 4 months and now says no service ?

Re: not used my line over 4 months need help re activating it

XRaySpeX — Sun, 10 Nov 2024 14:59:34 GMT

@Chanaj2001 : Sounds like your PAYG SIM may have gone into hibernation due to non-use.

When did you previously make a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months period of grace to call EE to reactivate it before it is lost completely.

You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.

topic Re: not used my line over 4 months need help re activating it in Pay as you go

not used my line over 4 months need help re activating it

Re: not used my line over 4 months need help re activating it