topic Re: Remove content lock in Pay as you go

Remove content lock

Susienicholls77 — Sat, 11 Feb 2023 18:29:50 GMT

How can I get the content lock removed from my phone without a credit card or debit card as I have not been able to get a bank account in my name and I don't have any other id to be able to take into a branch or ee shop so I don't know how I'm going to get this sorted out and I don't want to be paying for data when I'm not able to use it that you have got to be 18 years old or over as this is the majority of what I am wanting to use my data for

Re: Remove content lock

Chris_B — Sat, 11 Feb 2023 19:37:32 GMT

@Susienicholls77 If you go to a EE store and ask they will probably remove content lock for you especially if you look over 18. Yes you should show photo ID but they just might not ask for it if you look over 18.

Re: Remove content lock

Kimarnie — Tue, 05 Nov 2024 10:37:22 GMT

hi can you guys unlock my adult content

Re: Remove content lock

Michael_D — Tue, 05 Nov 2024 12:39:40 GMT

Hi @Kimarnie

Thanks for coming to the community.

We don't have any account access here to be able to remove the content lock, but you can see how to request this on our How do I turn on parental controls on mobile plans page.

Michael