topic Re: Refund in Pay as you go

Refund

Abisoyevic — Tue, 29 Oct 2024 01:01:12 GMT

Please I mistakenly top make payment on my account can I get it back in to my bank

Re: Refund

XRaySpeX — Tue, 29 Oct 2024 06:26:18 GMT

@Abisoyevic : PAYG credit is not generally refundable nor transferable, but it's worth calling CS to see if it can be done in your case.

Re: Refund

mariehorvathova — Wed, 30 Oct 2024 11:27:46 GMT

on accident i payed for unfound £30pounds on iphone 16pro max can i get the money back please thank you

Re: Refund

Linzi_H — Wed, 30 Oct 2024 13:40:52 GMT

Hi @mariehorvathova

Welcome to the community.

If you've placed an order with us and paid an upfront cost but changed your mind, you'll need to call us to discuss this further. Our team over the phone will be able to advise the best next steps.

Linzi