topic Re: Re: Topping up with voucher in Pay as you go

Re: Topping up with voucher

Triumph7501 — Thu, 17 Oct 2024 09:19:53 GMT

Can't send text with the voucher number to 150

Triumph7501 — Thu, 17 Oct 2024 09:20:58 GMT

The text won't send

Michael_D — Thu, 17 Oct 2024 12:33:12 GMT

Welcome to the community.

What is happening when you try to send the text with the voucher number?

Have you used the SIM card recently or has it been a while since it was used?

Michael

XRaySpeX — Thu, 17 Oct 2024 14:30:09 GMT

@Triumph7501 : Where are you?

Sibella69 — Fri, 14 Mar 2025 17:43:44 GMT

Hi have lost my phone on holiday have a spare phone but it won’t let me top up with voucher to 150? Any ideas thanks

Linzi_H — Sat, 15 Mar 2025 08:16:05 GMT

Welcome to the community.

I'm glad to hear you have a spare phone to use for your holiday!

Have you followed the steps on our Top up your pay as you go mobile help page?
What's happening exactly, and do you get an error message when trying?

Have you tried to top up another way? Our fast payment link tends to do the trick.

Linzi