topic Re: Travel Roaming Data - not fit for purpose in Pay as you go

Travel Roaming Data - not fit for purpose

Ali284 — Sat, 12 Oct 2024 07:14:20 GMT

I was recently in Morocco and bought a zone C daily pass. I turned off all apps using data roaming. However my pass was used up in ten minutes. Completely useless and not fit for purpose. I only needed the data to assist with getting from A to B. I did not use it for any other application. I then had to purchases an airolo sim which worked fine I guess my point is that I don’t actually think 8mb for £5,22 is actually enough data to even be used in a tourist application and I would like this reimbursed. Has anyone had success with this.

Zone C Daily 8Mb Roaming Data Pass
Roaming Data Pass Purchase

£5.22
08 Oct

Re: Travel Roaming Data - not fit for purpose

bristolian — Sat, 12 Oct 2024 09:25:04 GMT

According to the price guide I've checked, Morocco is in Zone D not Zone C - but immaterial, I'm not surprised how quickly this was used up.

I don't see you have any basis for requesting a credit here - the amount of data you purchased was clear, was provided, and was used. You can contact CS directly, and they may disagree.

Re: Travel Roaming Data - not fit for purpose

XRaySpeX — Sat, 12 Oct 2024 20:00:50 GMT

@bristolian : OP is correct. On both PAYG & contract Morocco is Zone C, immaterial or not: