topic Re: Free data or call boosts are pointless if you have monthly unlimited package in Pay as you go

Free data or call boosts are pointless if you have monthly unlimited package

Deborah_C1 — Tue, 08 Oct 2024 20:29:48 GMT

Hi all,

I pay £15 a month, PAYG SIM package which has unlimited calls, texts and 25GB of data. After topping up a couple of times you receive a free boost, but it's usually 500MB of data or free calls. The data is fine, but free calls when you have unlimited calls isn't really a sensible promotion. Can you please revise this and provide a decent reward for being loyal customers and actually provide something worthwhile which would help especially as the cost of living crisis is continuing for many people.

Re: Free data or call boosts are pointless if you have monthly unlimited package

Chris_B — Tue, 08 Oct 2024 20:40:39 GMT

@Deborah_C1 Like what ? It’s your choice to have that pack, Perhaps having a cheaper pack and actually making use of the boosts you can get would be a better option in this cost of living crisis.

Re: Free data or call boosts are pointless if you have monthly unlimited package

XRaySpeX — Tue, 08 Oct 2024 23:32:48 GMT

It's already been revised. On the current packs the free boost is just 500MB data every 2 packs for up to 6 boosts in total.

Switch your pack to a modern 1.