topic Re: Payg in Pay as you go

Payg

Daves167 — Tue, 08 Oct 2024 16:36:27 GMT

I’ve just received my new sim I payed £35 subscription but it’s still saying I don’t have enough credit to make calls.

Northerner — Tue, 08 Oct 2024 17:25:31 GMT

Have you tried restarting your device, then text BA to 150 what does it say.

Are you in the UK.

Thanks

Daves167 — Tue, 08 Oct 2024 17:39:11 GMT

I’ve tried this twice and only get balance £0.00

Michael_D — Wed, 09 Oct 2024 09:21:49 GMT

Is it showing you have any allowances at all when you text BA to 150 as @Northerner suggested?

Do you have access to the EE app to see what it shows there?

Michael