topic Re: Calls from China in Pay as you go

Calls from China

JimH123 — Mon, 30 Sep 2024 15:13:59 GMT

Have a new PAYG sim for 2 weeks and I am getting inundated with calls from Chinese Embassy (apparently) from different 07 mobile numbers. When I block them simply use another number, getting 5-10 a day. Have also used silence unknown callers but then I get voicemails. I am going to cancel with EE and go elsewhere if no solution... Only had the SIM for a matter of days so seems very strange my number has been intercepted.

Re: Calls from China

JimH123 — Mon, 30 Sep 2024 15:27:16 GMT

Yes same problem with a new PAYG sim. After 2 days starting getting 5-10 calls a day exactly the same. Poor stuff from EE as numbers obviously leaked before sim even activated. If no solution in going elsewhere...

Re: Calls from China

bristolian — Mon, 30 Sep 2024 15:33:37 GMT

Great conspiracy theory, but these will likely just be random diallers - they affect all phone subscribers on all networks!

Re: Calls from China

Alex_H — Mon, 30 Sep 2024 17:32:37 GMT

Hi @JimH123

Welcome to the EE Community

I am sorry to hear you are having an issue with nuisance calls as that can be frustrating. If the nuisance calls are that consistent you can give us a call on 150 and our team can look into options to change your number to help stop them.

Alex

Re: Calls from China

JimH123 — Mon, 30 Sep 2024 20:19:05 GMT

Well i have another 3 EE phones and not a single call like this. Will “likely” be random diallers… great comment. Think thats obvious.

Re: Calls from China

ee_user14 — Mon, 30 Sep 2024 21:47:13 GMT

@JimH123 wrote:
Will “likely” be random diallers… great comment. Think thats obvious.

There's 5 EE phones in my house, 2 of them consistently get spam callers most weeks the other 3 don't.

Re: Calls from China

Ritu_D — Tue, 01 Oct 2024 08:47:04 GMT

Good morning @JimH123 @ee_user14

I completely understand how frustrating it can be receiving spam calls, as Alex advised previously you could try giving us a call on 150 to discuss options.

You can also find more information here: Online Security: Prevent Spam page.

Thanks

Ritu