topic Re: I have a problem with my data usage in Pay as you go

I have a problem with my data usage

aishaalihassan — Sun, 29 Sep 2024 09:33:47 GMT

I bought the £10 pack yesterday at 6:30 and it’s not working for me now and I am international student and it’s causing me problems I have bought the £10 twice yesterday and I don’t understand what’s happening can you really help me I am in a foreign country and it’s actually causing me problems with my studies

Re: I have a problem with my data usage

Schockwave — Sun, 29 Sep 2024 10:24:16 GMT

Hello @aishaalihassan ,

Welcome to the community,

When you write you are in a foreign country, are you actually in the UK?

Re: I have a problem with my data usage

Northerner — Sun, 29 Sep 2024 10:59:01 GMT

Hi @aishaalihassan

Was the PAYG SIM activated and used in the UK.

Thanks

Re: I have a problem with my data usage

XRaySpeX — Sun, 29 Sep 2024 20:48:11 GMT

@aishaalihassan : Did you receive a msg upon arrival telling you about the charges for roaming in EU on PAYG? Did you buy 1 of the "Roam Like Home" add-ons to be able to use your UK pack allowances there?